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Spyware.SecondSight
Friday, June 27 2008
Symantec Security Response
http://www.symantec.com/business/security_response/index.jspSpyware.SecondSight
Updated: February 13, 2007 11:48:26 AM
Type: Spyware
Risk Impact: Medium
File Names: %SystemDrive%\System VolumeID\RP15\LibCache\MsiInterface.exe%SystemDrive%\System VolumeID\RP15\L
Systems Affected: Windows 2000, Windows 95, Windows 98, Windows Me, Windows NT, Windows Server 2003, Windows XP
SUMMARY
Behavior
Spyware.SecondSight is a spyware program that captures keystrokes and screen shots, and logs user activity on the compromised computer. The risk can then send the logged information to a remote attacker via email.
Symptoms
Your Symantec program detects Spyware.SecondSight
Transmission
Spyware.SecondSight must be manually installed.
Protection
- Initial Rapid Release version February 17, 2006
- Latest Rapid Release version June 14, 2008 revision 017
- Initial Daily Certified version February 17, 2006
- Latest Daily Certified version June 14, 2008 revision 016
- Initial Weekly Certified release date February 22, 2006
Click here for a more detailed description of Rapid Release and Daily Certified virus definitions.
TECHNICAL DETAILS
When Spyware.SecondSight is executed, it performs the following actions:
- Creates the following files:
- %SystemDrive%\System VolumeID\RP15\LibCache\MsiInterface.exe
- %SystemDrive%\System VolumeID\RP15\LibCache\msunin.exe
- %SystemDrive%\System VolumeID\RP15\LibCache\scvhost.exe
- %SystemDrive%\System VolumeID\RP15\LibCache\svcView.exe
- %SystemDrive%\System VolumeID\RP46\APIgdi32.dll
- %SystemDrive%\System VolumeID\RP46\bnr16.dll
- %SystemDrive%\System VolumeID\RP46\bnr32.dll
- %SystemDrive%\System VolumeID\RP46\sysadmin1.dll
- %SystemDrive%\System VolumeID\RP46\sysadmin2.dll
- %SystemDrive%\System VolumeID\RP46\sysadmin3.dll
- %SystemDrive%\System VolumeID\RP46\sysnav04.dll
- %SystemDrive%\System VolumeID\RP46\sysnav3a.dll
- %SystemDrive%\System VolumeID\RP46\sysnav3b.dll
- %SystemDrive%\System VolumeID\RP46\wcp32.dll
- %System%\complus32\KSDPANEL.ocx
- %System%\complus32\KBDMONITOR.OCX
- %System%\mmemdrv.exe
- %System%\KTKbdHk3.DLL
Note: - %System% is a variable that refers to the System folder. By default this is C:\Windows\System (Windows 95/98/Me), C:\Winnt\System32 (Windows NT/2000), or C:\Windows\System32 (Windows XP).
- %SystemDrive% is a variable that refers to the drive on which Windows is installed. By default, this is drive C.
- Creates the following registry subkeys:
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\KSDPanel.Panel
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\KbdMonitor.KeyMon
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{C4D77E92-252D-11D4-B358-C9A9F1AA7152}
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{C4D77E93-252D-11D4-B358-C9A9F1AA7152}
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{C4D77E94-252D-11D4-B358-C9A9F1AA7152}
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{B60B1875-E5CA-11D2-BC3D-78A407C10000}
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{B60B1871-E5CA-11D2-BC3D-78A407C10000}
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{B60B1874-E5CA-11D2-BC3D-78A407C10000} - Adds the value:
"mmemdrv" = "%system%\mmemdrv.exe /n"
to the registry subkey:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
so that it runs every time Windows starts. - Creates the following files, which may also be used by legitimate programs:
- %Windir%\LastGood\system32\ASYCFILT.DLL
- %Windir%\LastGood\system32\COMCAT.DLL
- %Windir%\LastGood\system32\MSVBVM60.DLL
- %Windir%\LastGood\system32\OLEAUT32.DLL
- %Windir%\LastGood\system32\OLEPRO32.DLL
- %Windir%\LastGood\system32\STDOLE2.TLB
- %UserProfile%\Local Settings\Temp\vbrun60sp5.exe
- %System%\complus32\TABCTL32.OCX
- %System%\complus32\smtp.ocx
- %System%\complus32\vsflex7l.ocx
- %System%\complus32\XceedZip.dll
- %System%\complus32\XIMGEDIT30.OCX
- %System%\complus32\DGuard2.ocx
- %System%\complus32\Psrl32.ocx
- %System%\complus32\xpcheck.ocx
- %System%\complus32\iQCustomButton.ocx
- %System%\complus32\Trlpro.ocx
- %System%\msstkrp.dll
- %System%\mswinsck.ocx
- %System%\msstkprp.dll
- %System%\mswinsck.ocx
- %System%\ptrue.dll
- %System%\ptrue2.DLL
- %System%\base64.dll
- %System%\ccrpprg6.ocx
Note: - %Windir% is a variable that refers to the Windows installation folder. By default, this is C:\Windows or C:\Winnt.
- %UserProfile% is a variable that refers to the current user's profile folder. By default, this is C:\Documents and Settings\[CURRENT USER] (Windows NT/2000/XP).
- Creates the following registry subkeys, which may also be used by legitimate programs:
HKEY_ALL_USERS\Software\Microsoft\Visual Basic
HKEY_ALL_USERS\Software\Microsoft\Visual Basic\6.0
HKEY_CLASSES_ROOT\Base64Lib.Base64
HKEY_CLASSES_ROOT\CCRProgressBar6.ccrpProgressBar
HKEY_CLASSES_ROOT\CLSID\{07A76179-15AB-4F36-9D70-1EFB129234DA}
HKEY_CLASSES_ROOT\CLSID\{1B81073E-AE6B-48BC-A15C-E8E2FC184AA2}
HKEY_CLASSES_ROOT\CLSID\{28656ABB-8E12-11D2-950F-000000000000}
HKEY_CLASSES_ROOT\CLSID\{33257AA1-5F0F-4808-BA9E-B49DC9E5B161}
HKEY_CLASSES_ROOT\CLSID\{36588E10-5139-4E47-86C6-FEE5DBD92668}
HKEY_CLASSES_ROOT\CLSID\{4C836512-BB70-11D2-A5A7-00105A9C91C6}
HKEY_CLASSES_ROOT\CLSID\{572110FB-7FC4-11D5-B57F-0050BAE7FEC4}
HKEY_CLASSES_ROOT\CLSID\{5EC2EB59-7487-4EA8-A6AA-9E08175A380B}
HKEY_CLASSES_ROOT\CLSID\{681A54C9-1AA8-4F02-A80B-28016562A546}
HKEY_CLASSES_ROOT\CLSID\{7435B1E5-1132-11D4-881C-FE73F1277977}
HKEY_CLASSES_ROOT\CLSID\{8622CF73-1059-4F1E-BE61-2774421FEAF6}
HKEY_CLASSES_ROOT\CLSID\{89E24949-B9C2-11D5-B580-0050BAE7FEC4}
HKEY_CLASSES_ROOT\CLSID\{A43F5A99-286A-4239-9E14-6A102DB795F6}
HKEY_CLASSES_ROOT\CLSID\{C0A63B86-4B21-11d3-BD95-D426EF2C7949}
HKEY_CLASSES_ROOT\CLSID\{C4D4C4D0-AFFA-4538-9919-DF8EE039B416}
HKEY_CLASSES_ROOT\CLSID\{C8530F8C-C19C-11D2-99D6-9419F37DBB29}
HKEY_CLASSES_ROOT\CLSID\{C9AC6C7F-FF07-40D9-A782-99B06991E0DC}
HKEY_CLASSES_ROOT\CLSID\{CF36A6BA-647A-4A06-A975-9151EC633859}
HKEY_CLASSES_ROOT\CLSID\{CF424AF9-6EBC-4EF6-8B51-BB39452043DC}
HKEY_CLASSES_ROOT\CLSID\{D33B7CB4-A28C-4827-BF8A-B1ABC3D4DD30}
HKEY_CLASSES_ROOT\CLSID\{D3CD7E76-F46E-4D4D-8A37-6E1D9B915CD9}
HKEY_CLASSES_ROOT\CLSID\{D3DC0749-CA2E-4D23-A008-382712834D82}
HKEY_CLASSES_ROOT\CLSID\{D4E1AA10-9077-42BB-8627-A483E760A02D}
HKEY_CLASSES_ROOT\CLSID\{DB797690-40E0-11D2-9BD5-0060082AE372}
HKEY_CLASSES_ROOT\CLSID\{EB01AF3F-2923-40EB-9C4A-B04F78F23A52}
HKEY_CLASSES_ROOT\CLSID\{F232B935-B123-48CB-B41E-554211E9DB61}
HKEY_CLASSES_ROOT\CLSID\{F2575F18-1689-49DD-BC3A-32EC11EB6AA3}
HKEY_CLASSES_ROOT\CLSID\{3637182B-FC80-48E6-A990-3E9AD725F831}
HKEY_CLASSES_ROOT\CLSID\{572110FF-7FC4-11D5-B57F-0050BAE7FEC4}
HKEY_CLASSES_ROOT\CLSID\{57211101-7FC4-11D5-B57F-0050BAE7FEC4}
HKEY_CLASSES_ROOT\CLSID\{90920EDB-F231-4F96-8258-D3C43DCA2405}
HKEY_CLASSES_ROOT\CLSID\{B1AA30DD-9038-406A-91C2-6388C2A9F342}
HKEY_CLASSES_ROOT\DataGuardEncrytion.DataGuard
HKEY_CLASSES_ROOT\Interface\{05D56700-EB90-11D2-A5CD-00105A9C91C6}
HKEY_CLASSES_ROOT\Interface\{07189400-00F2-11D5-802D-0060082AE372}
HKEY_CLASSES_ROOT\Interface\{1728CF04-8FF4-410E-93DC-068E01AE1947}
HKEY_CLASSES_ROOT\Interface\{17A3B6BA-2C73-4F1E-84EB-0BC4B4FEB3DD}
HKEY_CLASSES_ROOT\Interface\{184FBD23-74B7-4C0E-9544-676E9B897DAA}
HKEY_CLASSES_ROOT\Interface\{1B11F4B0-6B89-4E43-9421-0F94E24DDBA0}
HKEY_CLASSES_ROOT\Interface\{1E6C8619-9CB4-4CFF-924F-987F997F46D5}
HKEY_CLASSES_ROOT\Interface\{20C3D965-325F-497A-9B3B-62AF19F0ADED}
HKEY_CLASSES_ROOT\Interface\{20F87CC3-6D53-4390-BDA8-03D547035FAC}
HKEY_CLASSES_ROOT\Interface\{2334D2B1-713E-11CF-8AE5-00AA00C00905}
HKEY_CLASSES_ROOT\Interface\{2515F6EB-4140-4134-A9ED-D82A90B8CD9B}
HKEY_CLASSES_ROOT\Interface\{5DCDA05-7213-4EE6-809E-710EB90B00212}
HKEY_CLASSES_ROOT\Interface\{2A4FCCB0-DFF1-11CF-8E74-00A0C90F26F8}
HKEY_CLASSES_ROOT\Interface\{2DC0D9E8-305E-4EC9-BEC7-FBC0420BE7C1}
HKEY_CLASSES_ROOT\Interface\{2E643D36-F83B-4654-9C7E-2FD3EB5FCC67}
HKEY_CLASSES_ROOT\Interface\{31C2DDD0-B692-11D4-BFE3-0060082AE372}
HKEY_CLASSES_ROOT\Interface\{380DB28C-1237-4409-B830-21BD402797B5}
HKEY_CLASSES_ROOT\Interface\{38441974-2136-440C-92FE-97F443B304BB}
HKEY_CLASSES_ROOT\Interface\{45ABA462-E16B-41AC-B205-F1447955B589}
HKEY_CLASSES_ROOT\Interface\{4743DBCF-904C-4118-A506-5BAE4972144B}
HKEY_CLASSES_ROOT\Interface\{4C836511-BB70-11D2-A5A7-00105A9C91C6}
HKEY_CLASSES_ROOT\Interface\{4CD90CEA-3905-4368-B705-5E43550AE9EB}
HKEY_CLASSES_ROOT\Interface\{52A1DC9C-2B44-4579-9210-1AED9EFB068C}
HKEY_CLASSES_ROOT\Interface\{572110FA-7FC4-11D5-B57F-0050BAE7FEC4}
HKEY_CLASSES_ROOT\Interface\{5CA23300-8F2B-4BEE-B822-C8D1B1FFB4A1}
HKEY_CLASSES_ROOT\Interface\{63E19CD2-72FE-4883-8871-B19EF69DF932}
HKEY_CLASSES_ROOT\Interface\{6EFEAAF1-1384-4C1C-8FE2-9D05DE2045CB}
HKEY_CLASSES_ROOT\Interface\{72DB3CE9-185B-48DA-94F6-BD64BA74C03B}
HKEY_CLASSES_ROOT\Interface\{7435B1E1-1132-11D4-881C-FE73F1277977}
HKEY_CLASSES_ROOT\Interface\{77243A10-00F3-11D5-802D-0060082AE372}
HKEY_CLASSES_ROOT\Interface\{7D7AC385-5BA2-4569-B585-9DB05747EF6A}
HKEY_CLASSES_ROOT\Interface\{81D9683D-A374-4FD7-B08E-CED8C2E75CD1}
HKEY_CLASSES_ROOT\Interface\{82F2E224-92E8-11D3-9A1D-F2A67FD05A28}
HKEY_CLASSES_ROOT\Interface\{89E24948-B9C2-11D5-B580-0050BAE7FEC4}
HKEY_CLASSES_ROOT\Interface\{8E203240-537D-11D3-BD8C-000000000000}
HKEY_CLASSES_ROOT\Interface\{9373CFE7-C530-413A-8A35-778B412C4979}
HKEY_CLASSES_ROOT\Interface\{9680EFF8-8465-4283-A4C3-5114DB5C0C29}
HKEY_CLASSES_ROOT\Interface\{99C11080-CD22-11D4-BFFA-0060082AE372}
HKEY_CLASSES_ROOT\Interface\{A02CA67E-8EBF-488D-A5D9-B8AACEC5CBE0}
HKEY_CLASSES_ROOT\Interface\{A0CECD40-EB84-11D2-A5CD-00105A9C91C6}
HKEY_CLASSES_ROOT\Interface\{A323465B-82BB-4F0D-A49E-F8301DBD6633}
HKEY_CLASSES_ROOT\Interface\{A831624E-7282-467C-BBD7-0A70A23DDD0D}
HKEY_CLASSES_ROOT\Interface\{AAC4831F-8C1F-434E-9F80-7F1B5B0036E0}
HKEY_CLASSES_ROOT\Interface\{AB350AB0-B8D2-48F0-9922-1BD237B08FC5}
HKEY_CLASSES_ROOT\Interface\{B17640CA-B591-11D5-B580-0050BAE7FEC4}
HKEY_CLASSES_ROOT\Interface\{B60B1870-E5CA-11D2-BC3D-78A407C10000}
HKEY_CLASSES_ROOT\Interface\{BAA1401E-3F5F-47A4-870B-431D602D2488}
HKEY_CLASSES_ROOT\Interface\{BC7A3AD9-34F8-4AA9-8ABC-B3D7F1D133F1}
HKEY_CLASSES_ROOT\Interface\{BDC217C7-ED16-11CD-956C-0000C04E4C0A}
HKEY_CLASSES_ROOT\Interface\{BE8E5588-8ED4-4C02-9BCA-3E35BA5D0DB6}
HKEY_CLASSES_ROOT\Interface\{C0A63B81-4B21-11D3-BD95-D426EF2C7949}
HKEY_CLASSES_ROOT\Interface\{C8530F8B-C19C-11D2-99D6-9419F37DBB29}
HKEY_CLASSES_ROOT\Interface\{C8530F94-C19C-11D2-99D6-9419F37DBB29}
HKEY_CLASSES_ROOT\Interface\{CBD568D2-5097-407B-9EAD-3B986D920440}
HKEY_CLASSES_ROOT\Interface\{CC6FD600-EE1D-11D4-801A-0060082AE372}
HKEY_CLASSES_ROOT\Interface\{D5B21F3B-58DA-4A91-9277-F6B9D43A02C8}
HKEY_CLASSES_ROOT\Interface\{DB79768F-40E0-11D2-9BD5-0060082AE372}
HKEY_CLASSES_ROOT\Interface\{DD5E5A03-8C4E-43EA-A5E5-B859C66A7DD6}
HKEY_CLASSES_ROOT\Interface\{DF626673-E52F-411D-A841-5EE6741267A7}
HKEY_CLASSES_ROOT\Interface\{E1CE61DA-BC0C-4B9C-9AF0-2B6BD972B96B}
HKEY_CLASSES_ROOT\Interface\{E6F2F7A9-B593-11D5-B580-0050BAE7FEC4}
HKEY_CLASSES_ROOT\Interface\{E77FB079-B961-4190-8B2B-F51E030BC1BD}
HKEY_CLASSES_ROOT\Interface\{FE0D163E-5803-4E97-9DC2-2885BAABB455}
HKEY_CLASSES_ROOT\Interface\{248DD892-BB45-11CF-9ABC-0080C7E7B78D}
HKEY_CLASSES_ROOT\Interface\{31C2DDD1-B692-11D4-BFE3-0060082AE372}
HKEY_CLASSES_ROOT\Interface\{3A8BB631-588F-4994-B5CE-5AA6BD0FAFE3}
HKEY_CLASSES_ROOT\Interface\{572110FE-7FC4-11D5-B57F-0050BAE7FEC4}
HKEY_CLASSES_ROOT\Interface\{248DD893-BB45-11CF-9ABC-0080C7E7B78D}
HKEY_CLASSES_ROOT\Interface\{25DCDA05-7213-4EE6-809E-710EB90B0021}
HKEY_CLASSES_ROOT\KSDPanel.Panel
HKEY_CLASSES_ROOT\KbdMonitor.KeyMon
HKEY_CLASSES_ROOT\PSrl32.PictureScroll
HKEY_CLASSES_ROOT\PTRUE2.PhotoObject
HKEY_CLASSES_ROOT\SMTPOCX.Connection
HKEY_CLASSES_ROOT\SMTPOCX.Connections
HKEY_CLASSES_ROOT\SMTPOCX.PhoneEntries
HKEY_CLASSES_ROOT\SMTPOCX.PhoneEntry
HKEY_CLASSES_ROOT\SMTPOCX.RASEngine
HKEY_CLASSES_ROOT\SMTPOCX.RASError
HKEY_CLASSES_ROOT\SMTPOCX.clsEnums
HKEY_CLASSES_ROOT\SMTPOCX.vbSMTPOCX
HKEY_CLASSES_ROOT\TrialProActiveX.SystemDetect
HKEY_CLASSES_ROOT\TrialProActiveX.TrialPro
HKEY_CLASSES_ROOT\TrialProActiveX.iQiniClass
HKEY_CLASSES_ROOT\VSFlexGrid.VSFlexGrid.1
HKEY_CLASSES_ROOT\VSFlexGrid.VSFlexGrid
HKEY_CLASSES_ROOT\VSFlexGrid.VSFlexGridL
HKEY_CLASSES_ROOT\VSFlexGrid.VSFlexGridL.1
HKEY_CLASSES_ROOT\XImgEdit20.XImgEdit
HKEY_CLASSES_ROOT\XPCheck.Check
HKEY_CLASSES_ROOT\XceedSoftware.XceedCompression.5
HKEY_CLASSES_ROOT\XceedSoftware.XceedCompression
HKEY_CLASSES_ROOT\XceedSoftware.XceedZip.5
HKEY_CLASSES_ROOT\XceedSoftware.XceedZip
HKEY_CLASSES_ROOT\iQCustomButton.iQCommand
HKEY_CLASSES_ROOT\TabDlg.SSTab.1
HKEY_CLASSES_ROOT\TabDlg.SSTab
HKEY_CLASSES_ROOT\MSWinsock.Winsock
HKEY_CLASSES_ROOT\MSWinsock.Winsock.1
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Dfrgm
HKEY_CLASSES_ROOT\TypeLib\{248DD890-BB45-11CF-9ABC-0080C7E7B78D}
HKEY_CLASSES_ROOT\TypeLib\{28656AB9-8E12-11D2-950F-000000000000}
HKEY_CLASSES_ROOT\TypeLib\{572110ED-7FC4-11D5-B57F-0050BAE7FEC4}
HKEY_CLASSES_ROOT\TypeLib\{65843385-8304-4ABB-8A59-C20DB8BDD50A}
HKEY_CLASSES_ROOT\TypeLib\{666634B4-9680-4FA6-B1E0-9F7F90AC3699}
HKEY_CLASSES_ROOT\TypeLib\{66F29D45-2962-43E8-AFAA-D9A0FCF8AEB4}
HKEY_CLASSES_ROOT\TypeLib\{7435B1E0-1132-11D4-881C-FE73F1277977}
HKEY_CLASSES_ROOT\TypeLib\{7D168973-F774-4093-934A-49A747D98659}
HKEY_CLASSES_ROOT\TypeLib\{B78D1D17-8176-11D5-B57F-0050BAE7FEC4}
HKEY_CLASSES_ROOT\TypeLib\{BDC217C8-ED16-11CD-956C-0000C04E4C0A}
HKEY_CLASSES_ROOT\TypeLib\{C0A63B80-4B21-11D3-BD95-D426EF2C7949}
HKEY_CLASSES_ROOT\TypeLib\{C8530F8A-C19C-11D2-99D6-9419F37DBB29}
HKEY_CLASSES_ROOT\TypeLib\{DB797681-40E0-11D2-9BD5-0060082AE372}
HKEY_CLASSES_ROOT\TypeLib\{F8EA4540-9A74-475A-82C9-A79E454FCB78}
HKEY_CLASSES_ROOT\TypeLib\{000204EF-0000-0000-C000-000000000046}
HKEY_CLASSES_ROOT\TypeLib\{EA544A21-C82D-11D1-A3E4-00A0C90AEA82} - Logs keystrokes, captures sceen shots, and sends the logged information to a remote attacker via email.
REMOVAL
The following instructions pertain to all Symantec antivirus products that support security risk detection.
- Update the definitions.
- Run a full system scan.
- Delete any values added to the registry.
1. To update the definitions
To obtain the most recent definitions, start your Symantec program and run LiveUpdate.
2. To run the scan
- Start your Symantec antivirus program, and then run a full system scan.
- If any files are detected, and depending on which software version you are using, you may see one or more of the following options:
Note: This applies only to versions of Norton AntiVirus that support security risk detection. If you are running a version of Symantec AntiVirus Corporate Edition that supports security risk detection, and security risk detection has been enabled, you will only see a message box that gives the results of the scan. If you have questions in this situation, contact your network administrator.- Exclude (Not recommended): If you click this button, it will set the risk so that it is no longer detectable. That is, the antivirus program will keep the security risk on your computer and will no longer detect it to remove from your computer.
- Ignore or Skip: This option tells the scanner to ignore the risk for this scan only. It will be detected again the next time that you run a scan.
- Cancel: This option is new to Norton Antivirus 2005. It is used when Norton Antivirus 2005 has determined that it cannot delete a security risk. This Cancel option tells the scanner to ignore the risk for this scan only, and thus, the risk will be detected again the next time that you run a scan.
To actually delete the security risk:- Click its file name (under the Filename column).
- In the Item Information box that displays, write down the full path and file name.
- Then use Windows Explorer to locate and delete the file.
- Delete: This option will attempt to delete the detected files. In some cases, the scanner will not be able to do this.
- If you see a message, "Delete Failed" (or similar message), manually delete the file.
- Click the file name of the risk that is under the Filename column.
- In the Item Information box that displays, write down the full path and file name.
- Then use Windows Explorer to locate and delete the file.
- Exclude (Not recommended): If you click this button, it will set the risk so that it is no longer detectable. That is, the antivirus program will keep the security risk on your computer and will no longer detect it to remove from your computer.
After the files are deleted, restart the computer in Normal mode and proceed with the next section.
Warning messages may be displayed when the computer is restarted, since the risk may not be fully removed at this point. You can ignore these messages and click OK. These messages will not appear when the computer is restarted after the removal instructions have been fully completed. The messages displayed may be similar to the following:
Title: [FILE PATH]
Message body: Windows cannot find [FILE NAME]. Make sure you typed the name correctly, and then try again. To search for a file, click the Start button, and then click Search.
Important: Symantec strongly recommends that you back up the registry before making any changes to it. Incorrect changes to the registry can result in permanent data loss or corrupted files. Modify the specified subkeys only. Read the document: How to make a backup of the Windows registry.
- Click Start > Run.
- Type regedit
Then click OK.
Note: If the registry editor fails to open the risk may have modified the registry to prevent access to the registry editor. Security Response has developed a tool to resolve this problem. Download and run this tool, and then continue with the removal. - Navigate to and delete the subkeys:
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\KSDPanel.Panel
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\KbdMonitor.KeyMon
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{C4D77E92-252D-11D4-B358-C9A9F1AA7152}
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{C4D77E93-252D-11D4-B358-C9A9F1AA7152}
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{C4D77E94-252D-11D4-B358-C9A9F1AA7152}
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{B60B1875-E5CA-11D2-BC3D-78A407C10000}
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{B60B1871-E5CA-11D2-BC3D-78A407C10000}
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{B60B1874-E5CA-11D2-BC3D-78A407C10000} - Navigate to the subkey:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run - In the right pane, delete the value:
"mmemdrv" = "%system%\mmemdrv.exe /n" - Exit the Registry Editor.
Spyware.PCDetective
Spyware.SilentMonitor
Spyware.StarLogger
Spyware.Websnitch
Spyware.Earspy